09/07/2020

GDPR, it’s not all bad

I have read many articles relating to the General Data Protection Regulation (GDPR) which focus on the hardship this regulation will impose on organisations. The GDPR […]
09/07/2020

Embracing innovation in a time of crisis

The professional services sector is experiencing substantial disruption resulting from Covid-19 and changing global business models. The sector is also seeing increased competition from market entrants […]
09/07/2020

Automation, a tactic not a trend

Automation is all around us. Back in 2011, Gartner predicted that 85% of customer engagement would be fielded without human intervention. In 2018, Bots are now […]
09/07/2020

Breaking down data silos and why platforms are the future – Part 1

Too often when evaluating software, the decision leads to the implementation of a single-point solution. So, what are single-point solutions? Single-point solutions are designed for a […]